- 20,957 reviews on
- Serving Football Fans for 20 years
- Over 1 Million Fans Served
150% MONEY BACK Guarantee
Every order on LiveFootballTickets.com comes with the same promise: you walk in, you watch football. Our 150% Money Back Guarantee is how we protect every single booking — the strongest in the secondary ticket market.

Every order, backed by 150%
Every booking is covered by our 150% Money Back Guarantee — the strongest in the secondary ticket market. The maths is simple: 100% of what you paid back, plus a 50% credit towards your next booking. That's 150% of what you spent — your money back, and then some. The only secondary marketplace that pays this much.
Replacements first, always
Our first move on any issue is contacting the seller for replacement tickets. We don't sit on problems and act swiftly — the moment something looks wrong, our support team will help you. That's the priority. The 150% sits behind it as the backstop, and kicks in automatically if replacements can't reach you in time.
Your tickets, on their way
We track every order from purchase to delivery. Most tickets are released by clubs in the days before kick-off, and we coordinate with sellers to make sure they reach you with time to spare. If we spot anything that might affect delivery, we contact you straight away — you don't need to chase us. The vast majority of orders arrive smoothly, and the 150% sits behind every one.
Tickets that work at the gate
Our marketplace only consists of a vetted network of ticket specialists with strong track records. The vast majority of orders go through the gate without a hitch. If anything ever does come up, a letter of rejection from the stadium and a quick photo from the gate is all we need. Most cases are resolved with replacements on the spot, and the 150% applies when they can't be.


Full refund if a match is cancelled
If a match is cancelled outright with no rescheduled date, you receive a refund (see the Terms for all details). If the match is rescheduled and the new date doesn't work for you, get in touch. In line with our Terms we can't refund rescheduled matches, but we'll help you re-list your tickets on the marketplace so you can try to recover your money.
Real support from real people
Questions before you buy? Want to double-check something after you've booked? Our team is reachable by email and live chat — we aim to respond within 24 hours on business days, and faster on match days. No bots, no scripts. Real people who actually answer.
Common questions about the 150% Money Back Guarantee
Loved by many
Over 20,000 football fans have reviewed us on Trustpilot. Most of them were first-timers who weren't sure what to expect. This is what they said.
Rated 4.7 / 5
Based on 20,957 reviews
